If you are not satisfied with your purchase you have 7 days to contact us at hola@awaibiza.com and we will give you a return shipping number. The product has to be returned as it arrived, in its original packaging with all its accessories, the box and the documentation.
- No article will be refunded if it does not arrive in perfect condition.
- The return of the product will be admitted provided that the client takes charge of the management expenses.
- If the product has arrived in poor condition, the return will be free of charge for the customer.
- Refunds will not be accepted in which it is observed that the product was used and is not in its original state.
- You can change the bracelets for others of the same value, if not, you will have to pay the difference.
Steps to follow
- Contact us at hola@awaibiza.com to detail the incident or return, order number, address and items you wish to return.
- Shortly we will provide you with a return shipping number that you will have to put next to the address that we give you.
- Wrap the product as it came with everything that came inside, and seal it properly, remembering to include the address and the return shipping number that we have provided.
- As soon as we receive the product and make the pertinent checks, we will refund your credit card within 18 working days.
